Business Process Management (BPM) is a process and a management discipline sought by several Decision Point clients. Enabling technology is meaningless without the processes and management disciplines for exploiting the technology - in this case the tools for managing an organization’s business processes. BPM involves managing the end-to-end work that organizations perform to create value for their customers. The performance of this work is how organizations fulfill their mission. An entire industry has emerged around BPM as organizations have recognized the importance of actively managing their business processes. Many organizations have also recognized a gap in the skills necessary to be effective at BPM.

Decision Point BPM has a strong record of accomplishment in eliminating BPM confusion and delivering high-performance business process improvements to leading enterprises in multiple industries. Whether implementing new information technology solutions, or driving improved performance from the existing infrastructure, Decision Point has the skills, experience and processes to architect BPM solutions appropriate to each company's particular challenges.

Decision Point BPM consultants support clients with:

• Process Optimization
• Process Automation
• Process Training
• Process Center of Excellence
• BPM Education
• BPM Readiness Assessment
• BPM Vendor Selection
• BPM Configuration, Integration and Implementation

The Decision Point Technologies Business Process Management (BPM) team offers a proven set of techniques and tools. We take a process-driven approach, focusing on identifying and measuring process metrics and leveraging technology to meet client business needs. Decision Point ensures that corresponding change management support the implementation of process changes by providing training and communications throughout the implementation and also by aligning reward systems and performance measurements to support objectives and ensure new processes are integrated into relevant aspects of the organization.